Home       Site Map       Free E-Consultation QuickCommerce Merchant Master Electronic Checks Terminals & Printers Merchant Services ECXMall Storefronts Understand E-Commerce In 2 Minutes! Free Bi-Monthly Marketing Newsletter Merchants, Click Below To Login ECXMall Comparison Chart Store Operation ECXMall Standard ECXMall Professional Option to "close" the site during major product or format changes. Easy to use Site Setup Wizard HTML extension tags and template editor. Customize all pages seen by the visitor, including product views, shopping cart, invoices, and shipping notices. Ability to assign multiple permission levels within the administrative or back-office area. Extensive on-line help and printed documentation. Billing & Payment Options Store Operation ECXMall Standard ECXMall Professional Catalog search by keyword, product name, manufacturer, SKU, category, sub-category and/or price range. Link to products currently on sale. Organize your catalog by category, product name, or manufacturer. Show search results and customer's location in catalog. View shopping cart at any time, including estimated order total. Order confirmation via e-mail. Shipping and credit confirmation via e-mail. Each product and category can have their own unique look and feel using your custom templates. Billing & Payment Options Store Operation ECXMall Standard ECXMall Professional Standard payment options: major credit cards, store card, checks and money orders. Additional payment options: purchase orders, internal department orders. Support for real-time credit card processing via QuickCommerce™. SSL enabled throughout the order process. Encrypted payment information. Shipping calculations based on order amount or order weight. Tax calculations. Resale option. Customizable invoice notes based on method of payment. Merchant defined store order limit. Merchant defined PO limits per customer. Promotions Store Operation ECXMall Standard ECXMall Professional Place individual products on sale including start and end sale dates. Quantity discounts by product. Store-wide sale offering a percentage off all items. Specific products can be excluded from the sale. Special promotions codes (such as those in a direct mail piece). Run multiple special promotions concurrently with the ability to track the results of each. Order Management Store Operation ECXMall Standard ECXMall Professional Access orders by invoice number, tracking number or customer. View and manage pending orders by status (missing billing info, awaiting authorization, ready for shipping, etc). Issue credits, partial credits and partial line item credits. Issue store credit for orders, goodwill, or promotions. E-mail order notification sent to store manager. Product Management Store Operation ECXMall Standard ECXMall Professional Associate products with multiple categories or sub-categories. Import products to product database. Relate products to one another to prompt the customer for a potential purchase of a product in which they have already shown an interest. Inventory Management Store Operation ECXMall Standard ECXMall Professional Hide products from catalog when inventory reaches zero or the product re-order threshold. Set inventory threshold levels (re-order points) per product. Choose whether to allow backorders and if a customer should be notified at the time of purchase an item is on backorder. Display quantity available or "in-stock" to shopper. Online low inventory and backordered products reports. Customer Management Store Operation ECXMall Standard ECXMall Professional Customer order history accessible to both the merchant and customer. Customer profiles saved for quicker, friendlier check-out. Customer Service module provides customer access to online order history and order tracking. Automated e-mail look up of lost passwords. Customer can choose to save shopping cart for reoccurring orders. Merchant defined order limits by customer. Advanced Reporting Capabilities Store Operation ECXMall Standard ECXMall Professional All reports available with pre-defined date ranges (such as "Last Month"), or choose your own. View your top selling products by total sales. View your top customers by total dollars spent. View the percentage of visitors who place orders. View your total sales, costs and profit margin. (Costs and profit margin available in Pro version only) View number of new customer orders vs. returning customer orders. Learn what visitors are searching for and if their search was successful. See how many times a product is requested and placed in a cart. View sales by product, category and manufacturer. Track the success of your special promotions. View the total cost of your current inventory. View your sales tax liability. Export your orders database for custom reporting using applications like Excel and Access. Additional exports available: credit, customer, products, manufacturers. E-Commerce Exchange is a registered ISO/MSP of the following FDIC insured banks: National Bank of the Redwoods, Santa Rosa, CA; National City Bank of Kentucky, Louisville, KY; Humboldt Bank, Eureka, CA; First Bank of Beverly Hills, Calabasas, CA. © 2000 E-Commerce Exchange Privacy Statement / Legal Disclaimer